Privacy & Cookies

We are committed to protecting your privacy and will never pass on your details to third parties. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act, 1998.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent to do so.

We will also always give you the chance to refuse any marketing communications from us in the future.

The type of information we will collect about you includes:

Your name
Postal address
Phone number
Email address
This information is required to process your order and to allow follow-up information, such as a confirmation notice, delivery information, or tracking your purchases for potential refunds.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information that we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Data storage on our payment systems and the communication between networks is regularly audited by banking authorities to ensure a secure transaction environment. They also ensure that they stay up-to-date with the latest versions of any third-party code used, and continually review their own proprietary code.

If you have any questions or comments about privacy and your information then, please feel free to contact us directly.

 

Cookie Usage

Strictly necessary cookies

Some cookies we place on your browser ensure that the University website delivers you information and services securely and optimally.

You must accept these cookies to be able to make use of our online systems.

X-Cart Session Cookies

Cookie Name(s)

xid_3555e, xid_3555eA_remember

Data Stored

A random unique number or string of letters and numbers to identify your browser, the times and dates that you interacted with the site recently and the contents of your basket.

When does it expire?

The cookie is deleted when you close your web browser.

Description

a xid_SESSION_NAME Remembers the user's personal account information (name, address, orders history, etc), it also remembers your current basket contents.

 

Functional cookies

These are cookies that are not essential, but they enhance your use of our website

X-Cart Cookies

Cookie Name(s)

store_language, RefererCookie

Data Stored

language preferences, the url of the page that refered you to your current location

When does it expire?

The cookie is deleted when you close your web browser.

Description

store_language - stores the users preferred language for use with the shop.

RefererCookie - This cookie is used to track which page you were refered from to find the current page you are currently browsing.

 

Performance Cookies

Cookies are set on some University of Edinburgh pages by third party products and services.

Some University pages use third party services or software, such as maps, online videos or social networking features.

Many of these services may set cookies in your browser.

Google Analytics

Cookie Name(s)

__utma, __utmb, __utmc, __utmv, __utmz

Data Stored

A random unique number or string of letters and numbers to identify your browser, the times and dates that you interacted with the site recently and the marketing materials or referring pages that led you to the site.

When does it expire?

The longest lasting cookie expires 2 years after your last visit to the website. Others are deleted 6 months, 30 minutes and the moment you close your browser.

Description

Google Analytics is a web analytics service provided by Google, Inc. ('Google'), to help us see how our website is used. In doing so information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States. The data collected by Google Analytics is used to analyse how frequently the same people revisit the University website, how the website is found (from advertising or referring websites), and which pages are most frequently viewed. This information is combined with data from thousands of other users to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you.