Overview
UK Delivery Costs
UK Delivery Costs
We use both Royal Mail and DHL for domestic deliveries giving you the choice of how you would like your parcel delivered. Your order may be delivered any time between 7am and 9pm with a signature required upon receipt. Delivery times are dependant on the service selected, and are subject to change at peak times of the year, such as Christmas. Unfortunately, we are unable to deliver on a bank holidays, in this instance please expect your order to arrive on the following working day.
Delivery costs will be calculated at checkout.
Large Letter (1-2 days)
| Weight | Price |
|---|---|
| Up to 250g | £2.50 |
Tracked & Signed (2-3 days)
| Weight | Price |
|---|---|
| 251g to 2kg | £5.00 |
DHL Domestic (1-2 days)
| Weight | Price |
|---|---|
| 0.001kg to 10kg | £8.50 |
| 10.001kg to 15kg | £15.00 |
| 15.001kg to 20kg | £20.00 |
| 20.001kg to 30kg | £35.00 |
EU Delivery Costs
EU Delivery Costs
Shipping to the EU and Northern Ireland temporarily suspended
Due to the new GSPR legislation introduced in December 2024, we have had to temporarily pause shipping orders to the EU and Northern Ireland while we ensure compliance with the new regulations. We hope to reinstate these shipping options as soon as possible.
We are still able to ship our print on demand products to the EU and Northern Ireland, as our partner Teemill has existing operations in the EU and meets the compliance requirements.
USA Delivery
USA Delivery
For all orders being delivered to the US, duties and taxes will be calculated and shown at checkout - so you’ll always know the final cost before you pay. Your order will ship with Postal Delivery Duty Paid (PDDP), which means we’ll handle all duties and taxes directly with US Customs before your package arrives.
All orders to the USA will be shipped by Royal Mail/USPS. Estimated delivery time is 5-15 working days, however there may be delays at US Customs.
We are still unable to ship any of our made to order items, such as print-on-demand and embroidery-on-demand clothing. We hope to resolve this issue soon.
Delivery costs will be calculated at checkout.
Standard Postage Rates (5-15 working days)
| Parcel weight | Price |
|---|---|
| Up to 100g | £8.50 |
| 101g to 500g | £16.00 |
| 501g to 1kg | £20.00 |
| 1.001kg to 2kg | £28.00 |
| 2.001kg to 3kg | £32.00 |
| 3.001kg to 4kg | £41.00 |
| 4.001kg to 5kg | £46.00 |
China Delivery
China Delivery
Deliveries to China can be made by Royal Mail/China Post or DHL. Delivery times are dependant on the service selected, and are subject to change at peak times of the year, such as Christmas. Delays at customs and international distribution centres can also cause delivery times to vary.
Delivery costs will be calculated at checkout.
International orders may be subject to additional taxes or customs charges which will be applied once your parcel leaves the UK. By placing an order, you acknowledge that you are liable for these charges. If the recipient refuses to pay any additional charges, the parcel will be disposed of by the postal service and no refund will be due.
Delivery costs for China
Standard Postage Rates (5-20 working days)
| Parcel weight | Price |
|---|---|
| Up to 100g | £8.00 |
| 101g to 500g | £12.50 |
| 501g to 1kg | £15.00 |
| 1.001kg to 2kg | £22.50 |
DHL Rates- (3-10 working days)
| Parcel weight | Price |
|---|---|
| Up to 999g | £16.50 |
| 1kg to 1.499kg | £18.50 |
| 1.5kg to 1.999kg | £21.00 |
| 2kg to 3.999kg | £30.00 |
| 4kg to 5.999kg | £40.00 |
| 6kg to 7.999kg | £50.00 |
Worldwide Delivery
Worldwide Delivery
Deliveries to countries outside of the UK and EU can be made by Royal Mail or DHL. Delivery times are dependant on the service selected, and are subject to change at peak times of the year, such as Christmas. Delays at customs and international distribution centres can also cause delivery times to vary. Please note that you are liable for any additional tax or customs charges which may be applied to your order once it has left the UK.
Delivery costs will be calculated at checkout.
International orders may be subject to additional taxes or customs charges which will be applied once your parcel leaves the UK. By placing an order, you acknowledge that you are liable for these charges. If the recipient refuses to pay any additional charges, the parcel will be disposed of by the postal service and no refund will be due.
Delivery costs for Albania, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Greenland, Iceland, Israel, Kosovo, Liechtenstein, Montenegro, North Macedonia, Norway, Serbia, Switzerland, Turkey.
Standard Postage Rates (3-15 working days)
| Parcel weight | Price |
|---|---|
| Up to 100g | £7.50 |
| 101g to 500g | £10.00 |
| 501g to 1kg | £12.50 |
| 1.001kg to 2kg | £15.00 |
DHL Rates (3-7 working days)
| Parcel weight | Price |
|---|---|
| Up to 999g | £16.00 |
| 1kg to 1.499kg | £18.50 |
| 1.5kg to 1.999kg | £20.00 |
| 2kg to 3.999kg | £30.00 |
| 4kg to 5.999kg | £40.00 |
| 6kg to 7.999kg | £50.00 |
| 8kg to 9.999kg | £60.00 |
Delivery costs for Australia, Bahrain, Bangladesh, Belarus, Bhutan, Canada, Cambodia, Hong Kong, India, Japan, Kuwait, Laos, Macau, Malaysia, Mexico, Moldova, Myanmar, Nepal, New Zealand, Oman, Philippines, Qatar, Russia, Singapore, South Africa, South Korea, Sri Lanka, Taiwan, Thailand, United Arab Emirates, Ukraine, Vietnam.
Standard Postage Rates (3-15 working days)
| Parcel weight | Price |
|---|---|
| Up to 100g | £8.00 |
| 101g to 500g | £13.50 |
| 501g to 1kg | £16.50 |
| 1.001kg to 2kg | £22.50 |
DHL Rates (3-7 working days)
| Parcel weight | Price |
|---|---|
| Up to 999g | £16.50 |
| 1kg to 1.499kg | £18.50 |
| 1.5kg to 1.999kg | £21.00 |
| 2kg to 3.999kg | £30.00 |
| 4kg to 5.999kg | £40.00 |
| 6kg to 7.999kg | £50.00 |
| 8kg to 9.999kg | £60.00 |
Delivery costs for Andorra, Guernsey, Jersey and San Marino
DHL Rates (3-7 working days)
| Parcel weight | Price |
|---|---|
| Up to 999g | £13.00 |
| 1kg to 1.499kg | £16.00 |
| 1.5kg to 1.999kg | £18.00 |
| 2kg to 3.999kg | £26.00 |
| 4kg to 5.999kg | £35.00 |
| 6kg to 7.999kg | £40.00 |
Delivery costs for the rest of the world
Standard Postage Rates (5 - 20 working days)
| Parcel weight | Price |
|---|---|
| Up to 100g | £8.00 |
| 101g to 500g | £15.00 |
| 501g to 1kg | £19.00 |
| 1.001kg to 2kg | £27.00 |
DHL Rates (3-10 working days)
| Parcel weight | Price |
|---|---|
| Up to 999g | £25.00 |
| 1kg to 1.499kg | £27.50 |
| 1.5kg to 1.999kg | £32.50 |
| 2kg to 3.999kg | £45.00 |
| 4kg to 5.999kg | £60.00 |
| 6kg to 7.999kg | £75.00 |
| 8kg to 9.999kg | £90.00 |
Collection Orders
Collection Orders
After you place your order for collection, you will receive an email letting you when your order is ready to collect. Orders are normally ready the following working day.
When you arrive at the store, we will ask for your order number, which you can find in your order confirmation email.
Please note, we can only hold collection orders for a maximum of 28 days, after which the order will be cancelled and refunded. If you are unable to collect your order within 28 days, please get in touch to let us know.
If you have any questions, do not hesitate to get in touch at giftshop@ed.ac.uk. Our address can be found at the bottom of our site.
The carrier bag charge
To comply with the Scottish Government requirements for retailers, we have introduced a bag charge policy for click and collect orders from the Visitor Centre and Gift Shop.
Although our carrier bags are made from fully recyclable and natural, undyed paper, we want to do more to support positive climate action. We are donating the money raised from the carrier bag charge to local organisations helping to combat the effects of climate change.
Where does the 10p go?
The money raised from the carrier bag charge will be donated to local organisations through the University’s Community Grants scheme.