Website Accessibility

Accessibility Statement for the University of Edinburgh Gift Shop

Website accessibility statement in line with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to University Of Edinburgh Giftshop website ( This website is run by the University of Edinburgh and is on the domain.

We want as many people as possible to be able to use this website. For example, that means you should be able to:
  • Change colours, contrast levels and fonts
  • Zoom in up to 200% without the text spilling off the screen
  • Users will not be timed out of the system
  • Use the site using assistive software such as TextHelp Read and Write and Zoomtext.
  • Listen to most of the website using a screen reader (including the most recent versions of Job Access with Speech (JAWS), NonVisual Desktop Access (NVDA) and VoiceOver)
    We’ve also made the website text as simple as possible to understand.

    Customising the website

    AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:

    AbilityNet - My Computer My Way

    With a few simple steps you can customise the appearance of our website using your browser settings to make it easier to read and navigate:

    Additional information on how to customise our website appearance

    If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service:

    Information on SensusAccess

    How accessible this website is

    We know some parts of this website are not fully accessible:
    • Not all non-text images have alternative text descriptions
    • not all colour contrasts meet recommended guidance
    • it is not possible to use a keyboard to navigate to all content and it is sometimes difficult to tell where you have navigated too using a keyboard only
    • It may be difficult to access some of the content using a screen reader as some of our forms do not contain corresponding labels and pages do not always have headers

      Feedback and contact information

      If you need information on this website in a different format, including accessible PDF, large print, audio recording or braille please contact the Information Services Helpline:
      • Email:
      • Call +44 131 6502252
      • British Sign Language (BSL) users can contact us via contactSCOTLAND-BSL, the on-line BSL interpreting service.
        We’ll consider your request and get back to you in 5 working days.

        Reporting accessibility problems with this website

        We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact:
        • Email:
        • Call +44 131 6502252
        • British Sign Language (BSL) users can contact us via contactSCOTLAND-BSL, the on-line BSL interpreting service.
          We’ll consider your request and get back to you in 5 working days.

          Enforcement procedure

          The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:

          Contact details for the Equality Advisory and Support Service (EASS)

          The government has produced information on how to report accessibility issues:

          Reporting an accessibility problem on a public sector website

          Contacting us by phone using British Sign Language

          British Sign Language service contactSCOTLAND-BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week.

          contactSCOTLAND-BSL service details

          Technical information about this website’s accessibility

          The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

          This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non-compliances listed below. The full guidelines are available at:

          Web Content Accessibility Guidelines (WCAG) 2.1 AA standard

          Non accessible content

          Noncompliance with the accessibility regulations

          The following items to not comply with the WCAG 2.1 AA success criteria: 

            Unless specified otherwise a complete solution or significant improvement will be in place by June 2021 for the issues within our control. We plan to complete manual accessibility testing of the website by March 2021.

            Disproportionate burden

            We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

            Content that’s not within the scope of the accessibility regulations

            At present we do not believe the site contains any content that is not within the scope if the regulations.

            What we’re doing to improve accessibility

            We will continue to work to address these issues and deliver a solution or suitable workaround. Where issues are under our control we will work to rectify to correct issues. We plan to resolve the issues that are within our control by March 2021.

            We will carry out further accessibility testing if significant changes are made to the user interface or if a service user raises an issue.

            While we are in the process of resolving these accessibility issues, or where we are unable to, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged.

            Preparation of this accessibility statement

            This statement was prepared on 7th September 2020 It was last reviewed on the 11th of September 2020
            This website was last tested on 10th September 2020. The test was carried out by using the automated LittleForest tool and WAVE WebAim tool.   The website is scheduled for manual testing by December 2021.
            We did not use sample pages for testing - all pages were run through LittleForest and a random selection where run through Wave WebAim.
            Little Forrest claims it tests the following WCAG criteria either partially or wholly.

            WCAG 2.1 A 1.1.1 Non-text Content
            WCAG 2.1 A 1.2.1 Audio-only and Video-only (Prerecorded)
            WCAG 2.1 A 1.2.2 Captions (Prerecorded)
            WCAG 2.1 A 1.2.3 Audio Description or Media Alternative (Prerecorded)
            WCAG 2.1 A 1.3.1 Info and Relationships
            WCAG 2.1 A 1.3.2 Meaningful Sequence
            WCAG 2.1 A 1.3.3 Sensory Characteristics
            WCAG 2.1 A 1.4.1 Use of Color
            WCAG 2.1 A 1.4.2 Audio Control
            WCAG 2.1 A 2.1.1 Keyboard
            WCAG 2.1 A 2.1.2 No Keyboard Trap
            WCAG 2.1 A 2.2.1 Timing Adjustable
            WCAG 2.1 A 2.2.2 Pause, Stop, Hide
            WCAG 2.1 A 2.3.1 Three Flashes or Below Threshold
            WCAG 2.1 A 2.4.1 Bypass Blocks
            WCAG 2.1 A 2.4.2 Page Titled
            WCAG 2.1 A 2.4.3 Focus Order
            WCAG 2.1 A 2.4.4 Link Purpose (In Context)
            WCAG 2.1 A 3.1.1 Language of Page
            WCAG 2.1 A 3.2.1 On Focus
            WCAG 2.1 A 3.2.2 On Input
            WCAG 2.1 A 3.3.1 Error Identification
            WCAG 2.1 A 3.3.2 Labels or Instructions
            WCAG 2.1 A 4.4.1 Parsing
            WCAG 2.0 A 4.4.2 Name, Role, Value
            WCAG 2.1 AA 1.2.4 Captions (Live)
            WCAG 2.1 AA 1.2.5 Audio Description (Prerecorded)
            WCAG 2.1 AA 1.4.3 Contrast (Minimum)
            WCAG 2.1 AA 1.4.4 Resize Text
            WCAG 2.1 AA 1.4.5 Images of Text
            WCAG 2.1 AA 2.4.5 Multiple Ways
            WCAG 2.1 AA 2.4.6 Headings and Labels